[科技業的護城河]
這篇是講矽谷投資人, 是如何在一堆的新秀中, 挑選可以投資的創新公司.
裡面有提到護城河.不過有些跟"尋找投資護城河"一書提的不太一樣.
我也認為, 研究個股, 尤其是科技相關類股, 除了要看它有沒有先行者優勢(first mover advantage), 也需要注意公司有沒有自己的生態系統, 以及它在更大的生態圈/供應鏈中扮演了甚麼角色.
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(中文譯稿見此:https://36kr.com/p/5141901)
常見的護城河至少有以上六種:
技術。更好的基礎技術當然是一種護城河。在極端情況下,能夠為客戶帶來利益的新技術可以演化為一種行業標準,你也可以把它理解為一種壟斷,就像英特爾一樣。
生態系統。 YouTube 從內容生產者、分發渠道到內容的託管、保存,建立起了一整套生態系統。類似的,蘋果的 App Store 也有自己的生態。
網絡效應。社交網絡現在已經很好理解了。此外,如果某種按需服務具備了一定的流動性,並且與消費者建立了親密關係,或者是基本控制了需求或供應方其中一方,也可以算作網絡效應。
產品領導者。像 Salesforce,Workday 和 ServiceNow 這樣的雲服務提供商,搭建了一套完整的解決方案,而且創新速度夠快,產品功能完善,成為其細分行業的領導者,當然也算是一種護城河。
渠道。尤其是對於 to B 產品來說,能不能在一個企業內部流通,既是一個挑戰,也是一種優勢
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原文寫的比較仔細, 轉貼在下方: https://news.greylock.com/what-do-i-look-for-in-a-pitch-866355bddb3
We love to talk about “network effects” in Silicon Valley, but many believe that starts and end with the social, viral growth of Facebook. But network effects can build many kinds of moats that defend them against copycats and price erosion.
I don’t describe every kind of moat here (e.g., regulatory) and many great companies will have new types of moats — ones yet to be invented. No moat is absolute or permanent or I’d be out of a job! Still, having a thesis on your defensibility is essential, even at the Series A.
--Tech. We continue to believe in new and better fundamental technology as a moat — not so much patents or legal protection, but products that are hard to build well or take advantage of a fundamentally new approach. In extreme cases, a technology advantage that translates into a customer benefit can turn into a standard — an effective monopoly — as in the case of Intel. In most cases, even a great technology moat only gets you far enough to become a market leader, buying you the right to work closely with customers and enabling you to define the market.
--Ecosystem moats come in many flavors — from becoming the default hosting site for user-generated video content (YouTube), to the rapid, developer-driven free adoption of container technologies and growth of associated tooling (Docker), to the developers that now make >$20B a year through the Apple app store.
--Networks. Social networks are now pretty well-understood. Marketplaces and on-demand businesses reach a liquidity point (even a local one) and build mindshare with consumers that becomes hard to displace. Often, marketplaces have some advantaged acquisition strategy for at least one side (demand or supply) — they’ve built a community, offered a compelling new service, have organic or viral spread.
--Product leaders. In the enterprise, cloud pioneers like Salesforce, Workday and ServiceNow built complete, core workflow solutions with a new architecture. Their faster-innovating products, (at that time novel) SaaS consumption model, and dominant go-to-market machines have made them category leaders. Each is now expanding their initial moats to become platforms for other applications and workflows.
--Distribution represents a new generation of user-adopted SaaS products. End-user engagement within organizations is often a weak spot for enterprise software incumbents. Deploying software is a challenge for most organizations, and consumers who are using more software in their own lives expect better choice and usability. Simplicity and quality of design has become a moat, especially when coupled with product features that encourage adoption within an organization, or new layers of value for incremental users within an organization. Is it better for me if my team also uses a tool? What about my manager?
Capturing a unique dataset is also emerging as a moat in the age of AI-powered products. If your workflow product or MVP is useful on its own, and you can use it to collect unique data, you can then learn from that data to build a better and smarter product, improving the user experience — driving a new virtuous cycle.
「customer engagement中文」的推薦目錄:
- 關於customer engagement中文 在 貓的成長美股異想世界 Facebook 的精選貼文
- 關於customer engagement中文 在 大英國辦公室小職員 Facebook 的最佳貼文
- 關於customer engagement中文 在 customer engagement中文的推薦與評價,FACEBOOK 的評價
- 關於customer engagement中文 在 engagement中文意思在PTT/mobile01評價與討論 的評價
- 關於customer engagement中文 在 Braze: Leading Customer Engagement Platform - Facebook 的評價
customer engagement中文 在 大英國辦公室小職員 Facebook 的最佳貼文
[電子商務] 2017的10個行銷趨勢
IBM Marketing Cloud發表了今年10個行銷趨勢,大體來說是科技的改變與數據分析將改變行銷方式,也會對行銷越來越重要。也是創造顧客經驗的策略。
請盡量讀原文英文,我的中文翻譯參考用就好,因為很難翻譯,且我的英翻中一向很爛。
Trend #1: Cognitive insights revolutionize how marketers deepen customer connections and fuel strategic growth
觀察分析將會更深化行銷人對顧客連結度跟成長策略
Trend #2: Companies shift from “mobile strategy” to creating an engagement strategy for their customers on mobile
公司轉換政策從手機策略變到發展engagement的策略給使用手機的顧客
Trend #3: Influencer marketing becomes more sophisticated and critical to brands’ social strategy
社群網的影響者Influencer會越來越發展細緻,且對品牌的社群策略越來越重要
Trend #4: Marketing and ad technologies draw closer together to drive efficiency and a better customer experience.
行銷跟廣告科技越來越連結一起,傳遞更有效率且更好的顧客經驗
Trend #5: Customer success and retention strategies leap to the marketing forefront
顧客滿意跟關係維護策略變成在行銷的最前線
Trend #6: Center-brain marketing melds creativity and tech to fuel success in a future driven by machine learning
"Centre-Brain markeing" (這是一個新的專有名詞)結合創意跟科技將會是未來一個重要的成功趨勢
https://www.youtube.com/watch?v=5cOFNYEHZyU
Trend #7: Interactive email shifts the channel’s paradigm and powers new ecommerce opportunities
互動式的emil將提供電子商務的新機會
Trend #8: Understanding the evolution from big data to dynamic data becomes imperative to success
大數據到dynamic數據的轉變將會是勢在必行
Trend #9: Apps continue to escape their icons and change the face of mobile interactions
App繼續失去他們的標記,轉變成手機互動的介面
Trend #10: Leading marketers pursue a holistic view of the customer journey that radically shifts the customer experience
行銷追求整體的customer journey,將會改變顧客經驗
完整白筆書:
http://www.silverpop.com/…/US-I…/2016/2017-marketing-trends/
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