周末專欄︳日本和牛的始祖 鳥取東伯和牛來到香港
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//鳥取和牛據說是日本所有和牛的祖先，在日本甚有知名度，現在應該很多人都不會只認識神戶牛吧﹗在日本需達到一定的標準才能叫「和牛」，如果不達標，只能稱「國產牛」，不過有時想經濟一點，吃國產牛已經很不錯。鳥取和牛有55％都是油酸（oleic acid），吃下去不如其他和牛馬上感到油膩，卻入口即化，油脂與肉口感平均，不會吃到滿口是油。橄欖油、堅果主成份也是富含油酸，對身體較好、脂肪也不易吸收，所以日本也稱鳥取和牛叫「健康和牛」。//
鳥取縣香港
＃鳥取 ＃日本 ＃和牛 ＃東伯和牛
＊＊＊＊＊＊＊＊＊＊＊＊＊＊
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始祖鳥香港 在 [情報] 始祖鳥原廠送修現狀- 看板outdoorgear - 批踢踢實業坊 的必吃
如標題，這兩天我嘗試送修袖口膠條脫膠的外套
在填完原廠官網的表格後我收到了這封信
Thank you for contacting Arc'teryx.
We are sorry to hear you are having an issue with your Arc'teryx product.
If you are a resident of Hong Kong or Taiwan, please send your request to
[email protected].
Once your request is received, you will receive a follow up message with
instructions on how to send your product(s) for service.
If you reside outside of Hong Kong or Taiwan, please reply to this email to
confirm, and an Arc’teryx After-Sales representative will help you.
(Please note that customers shipping their product to Arc'teryx directly will
be responsible for shipping costs. Return shipping freight costs will be
covered by Arc'teryx, but other customs or duties charges may be billed to
the customer upon receipt in Hong Kong.)
Please let us know if you have any questions.
簡單說香港和台灣的用戶加拿大方已不直接收件，需要聯絡香港方
而在我寄信給香港的信箱後，我又收到了這封信
Dear customer,
Thank you for contacting Arc'teryx Hong Kong Aftersale. This is an auto-reply
message. Please follow below steps in you wish to submit a repair request on
our product. Once your request is received, you will receive a follow up
message with instructions on how to send your product(s) for service.
Due to the current situation regarding the Coronavirus, our working time may
subject to affected without prior notification, it is recommend to contact us
before your visit.
We will have an initial assessment based on required photos by authorized
Arc'teryx Customer Service representative normally within 3 days. Please note
we may reject if the issue is not covered under our limited warranty which is
determinated by us.
Please kindly prepare the following photos for repair request: (*must)
*1) Tag numbers on the white care label **
- For Jacket: Inside the pocket; Backpack/Pants: Inner part of the product,
Shoes: On the size label inside the shoe. CA#34438 is not the tag numbers
required.
*2) Photo of issue **
- Please state with the issue briefly and we will have an initial assessment
based on these photos.
3) Valid Proof of purchase
- 1 – year Free Limited Warranty will be given with providing this proof
issued at local authorized dealers
- We will determine the date base on manufacture date given to absence of
this proof
-Discount may be offered for out warranty service
*We will REJECT if you copy this proof from Internet or any dishonest
behaviour found.
All repair/replace work will be performed in Canada, the overall turnover
time is around 6-10 weeks depends on seasons. Procedures, terms and condition
will be sent in our next replies.
以下是本信重點:
1.需要附上產品的標籤
2.拍下有問題的地方
3.附上購買證明，於當地經銷1年內購買的享有免費保修(那超過一年呢?)
最重要的，維修還是在加拿大
意思是雖然評估改成在香港端，但是還是得寄去加拿大解決
目前就附上照片等進一步消息了
不過我的外套已經過一年甚久，總覺得凶多吉少......
--
※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 114.27.243.238 (臺灣)
※ 文章網址: https://www.ptt.cc/bbs/outdoorgear/M.1586370992.A.1FC.html
如果沒有購買憑證，以商品出廠時間開始計算
(所以要拍標籤的原因在這邊)
所以不是一定要拍購買證明
不過鳥毛的確越來越多就是了...
而且很奇怪的一點是
只有港台地區是給香港方做評估(中國呢?)
其他地方都還是給加拿大方處理
不知道是不是港台地區返修比例特別高XD
運費不算修理本身似乎還要收錢
我乾脆送去Magic7修可能比較實(ㄆㄧㄢˊ)際(ㄧˊ)
如果不是港台地址就沒關係
今年同一件外套袖子脫膠他就挑明港台保修歸香港amer管
已經無關台灣有沒有代理商的問題了
※ 編輯: angenieux (1.174.171.245 臺灣), 04/16/2020 21:41:14
... <看更多>