the respond from ibox is quicker then i expected . i received their reply as below . and i replied them
hope this issue to be solve asap . don't wanna miss the 1.2k cash cube sales
Dear Player,
In response to your query, please note that your account has been temporarily suspended for verification purpose.
You are required to complete an identity verification procedure. This is part of our security measures to ensure that you are the rightful owner of the Asiasoft Passport. Kindly reply to this email with the following information:
1) Scanned color copy of both sides of your National ID (if you do not have access to a scanner, you may wish to use a mobile phone camera or digital camera to take the picture of the National ID and attach it as an attachment in the email reply)
2) Asiasoft Passport Login ID
Thank you for you co-operation.
Customer Service Officer
Asiasoft Online Customer Service Division
*Asiasoft Online will never send any attachments or ask for your password. Customer Service operational hours : 11.00am to 8.00pm daily, including weekends and public holidays. For contact information, please visit our official website*
